efeldman.com
Evan Feldman
My Background
T-MOBILE USA, Seattle, WA
DIRECTOR OF PRODUCT Manage, develop, and innovate new products and services designed to increase value of core communication services, gross adds, reduction in churn and improve customer experiences. Manage the activities of a team of Product Managers, Enterprise IT, Engineering and 3rd Party Vendors to successfully create, maintain and launch product offerings.
VARIA MOBILE USA, Seattle, WA A development-intensive startup venture, formed by a management buyout of AOL’s wireless division, which produced wireless content delivery systems for product carriers and consumers. DIRECTOR OF PRODUCT PLANNING & MARKETING Directed all aspects of product planning and marketing, which included overseeing the overall product direction, for line of Rhapsody ibiza wireless portable media players. Managed financial modeling, revenue projections, and operating budgets for the company. Coordinated the activities of the development organization, which included 26 developers, to ensure overall schedule and deliverables for the product line were met. Interfaced directly with retailers and product reviewers to pitch and demonstrate the product benefits.
AOL USA, Seattle, WA DIRECTOR OF PRODUCT MARKETING Hired to lead the portable platform strategy for the new wireless division formed by the merger of recently acquired Wildseed, Ltd. with the Tegic Communications predictive text division. Conducted extensive worldwide quantitative and qualitative ethnographic research that provided detailed data illustrating how users in cultures throughout the U.S., Europe, and Asia acquired, managed, and utilized media for various devices and technologies.
MICROSOFT CORPORATION USA, Redmond, WA RESEARCH MANAGER / USER RESEARCH MANAGER Managed overall research impacting product planning of several key software and hardware products, with a focus on improving the customer experience. Led multiple new product development initiatives in collaboration with diverse internal and external stakeholders, which included conducting primary research to developing product specifications. Managed 8 direct reports and held budgetary responsibility for up to $1 million. Product lines included Windows Mobility, Tablet PC, and MS Finance Products.
Compaq Computer Corporation USA, Houston, TX HUMAN FACTORS ENGINEER Developed continual improvements in product design and customer experience for multiple hardware products and software applications. Created and implemented software and industrial design directions for a variety of products. • Introduced in-depth ethnography to promote a better understanding of the use of servers in a corporate environment, which provided the impetus for numerous product innovations such as hot-swappable components, rack-mounted servers, and optimal usage of built-in pointing devices. • Specified, designed, and prototyped an on-computer diagnostic display that slashed the amount of time required for making critical device repairs. NASA/Lockheed USA, Houston, TX RESEARCHER Conducted and managed research projects on astronauts for understanding computer interactions with manned space flights. Designed experiments and tested astronauts on ability to interact with computers in zero-gravity situations. |
Education
Master of Arts, Cognitive Psychology, Plus work towards PhD – RICE UNIVERSITY
Bachelor of Arts, Psychology, Departmental Honors – FRANKLIN & MARSHALL COLLEGE
Master of Arts, Cognitive Psychology, Plus work towards PhD – RICE UNIVERSITY
Bachelor of Arts, Psychology, Departmental Honors – FRANKLIN & MARSHALL COLLEGE
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